Privacy Policy

We are committed to protecting and using your personal information in a sensitive manner which reflects the ethos and values of TRIBASE, whilst also complying with applicable laws and regulations, including the Data Protection Act 1998 and the General Data Protection Regulation which comes into effect on the 25thMay 2018. We are committed to conforming with your expressed wishes with respect to holding and using your personal information.

We process information to enable us to:

  • Register you as a user within TRIBASE;
  • Identify you as a Coach or Athlete;
  • Allow you to manage your online account;
  • Maintain our accounts and records;
  • Improve our work and services

Information

  • We will only send marketing information to those people that have requested, stated or consented or where we have a legitimate interest to do so ;
  • Depending on your settings on social media such as Facebook, Twitter, WhatsApp, Skype you might give us permission to receive information from you, and give us permission to respond to you;
  • We want to make our website as easy and effective as possible and assist in people their experience of it – this may involve us in placing/ storing ‘cookies’ on your computer to assist in visiting pages. You can adjust the settings in your web browser to determine whether you wish to receive such cookies on your computer and we provide links on our website to enable you to adjust your settings should you not wish to receive cookies.
  • We also gather information about the use of our website – this may involve the use of Google Analytics to find out about trends. For information about Google’s Privacy policy please see: https://policies.google.com/privacy/partners?hl=en-GB&gl=uk. This includes information as to how you can opt out of Analytics if you so wish.
  • It may occasionally be necessary to transfer personal information overseas. We are working towards ensuring that this information is only shared within the European Economic Area (EEA), or with providers who have signed the EU/US data privacy shield agreement. Any transfers made will be in full compliance with the Data Protection Act. (Some third parties will have their own privacy policies andTRIBASE cannot be held responsible for the policies of other organisations).
  • If you use our website or services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services
  • Details which are non-sensitive (your email address etc) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information we cannot guarantee the security of information you transmit to us and you do so at your own risk

Sharing information

  • We will not sell personal details to third parties
  • We will not give personal details to third parties, unless we are working with a partner to help communicate with you or to provide a service to you;
  • We may share information with relevant authorities such as the Police where it may be necessary to protect individuals, prevent fraud and to comply with the law.

Requesting access or deletion of personal data held byTRIBASE on our database:

  • We shall provide details of personal data which we hold on individuals to those individuals following the supply of appropriate identification by the individual concerned and shall respond in a written format within 7 working days of a written and verifiable request.
  • We shall amend any inaccuracies and confirm our actions in writing within 7 working days of receiving verifiable updated information from the individual concerned.
  • We shall delete personal data from our database at the verifiable request of the individual concerned within 7 days of that verifiable request.

In the event of questions or for further information about this policy contact us at TRIBASE at help@tribaseapp.com, or TRIBASE Limited, 153 Craigcrook Road, Edinburgh, EH4 7SY.